How to Use the KTX in Korea – A Simple Guide to Korea’s Fast and Comfortable Bullet Train

 

How to Use the KTX in Korea

– A Simple Guide to Korea’s Fast and Comfortable Bullet Train

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What is the KTX?

KTX stands for Korea Train Express, Korea’s high-speed train.

It connects major cities like Seoul, Busan, Daejeon, and Gwangju quickly and comfortably.

For example, Seoul to Busan takes just about 2.5 hours!

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1. Where do I take the KTX?

Main departure stations:

Seoul Station (to Busan, Daejeon, Daegu, etc.)

Yongsan Station (to Jeonju, Mokpo, etc.)

Busan, Daejeon, Daegu, Gwangju-Songjeong for return trips

Note: SRT trains depart from Suseo Station (separate system)

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2. How do I buy tickets?

Option 1 – App:

Download Korail Talk app (English available)

Choose date, station, seat → Pay with card

No Korean phone number or ID needed

Option 2 – In person:

Use ticket counters or kiosks at any KTX station

English option available

Tickets can be purchased on the same day, even shortly before departure

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3. What types of seats are there?

Economy (Standard Class): Most affordable and commonly used

First Class:

Wider seats, quieter environment

Free bottled water and snacks (cookies/crackers)

Look for the snack stand or shelf near the car entrance

Standing Tickets: No seat assigned (only for short trips or last-minute)

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4. Where are the vending machines and restrooms?

Vending machines are located in the middle cars (usually around cars 4–6)

You’ll find drinks, snacks, and coffee

Restrooms are at the ends of the train cars

They’re clean, Western-style, and have tissue paper provided

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5. What about luggage?

Large suitcases go in the designated luggage rack near train doors

Small bags can go on overhead shelves or on your lap

CCTV is installed inside the train, so theft is very rare

Still, keep valuables in your backpack or near you just in case

Tip: If you have a lot of luggage or need extra space,

First Class cars have more legroom and easier luggage storage.

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6. Can I eat food on board?

You can bring your own food or buy snacks from vendors in the station.

Please avoid strong-smelling meals to keep the ride pleasant for others.

Yes!

Eating snacks, lunch boxes, and drinks is allowed.

But avoid food with strong smells out of respect for others.

Dispose of your trash in the bin near your seat or at the station after arrival.

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7. Important tips

Trains depart exactly on time, so arrive 5–10 minutes early

Mobile tickets are accepted — just scan the barcode at the gate

You can change or cancel your ticket via the app up to 20 minutes before departure

Charging ports are available at all seats

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Bonus Tips: What if something goes wrong?

Lost an item on the train?

Call Korail Customer Service (1544-7788) or visit the Lost & Found center

Provide your seat number, train number, and travel time if possible

In case of emergency or discomfort:

Each car has an emergency call button

Trains are monitored by CCTV and connect directly to staff

Foreigners can also call 1330 Korea Travel Hotline for help in English (24/7)

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A Personal Note from Me

I love traveling,

but independent travel has always felt scary and uncertain to me.

I know I’m not the only one who feels that way.

That’s why I started this blog —

to help travelers feel safer, less anxious, and more confident while exploring Korea.

If you have questions or feel unsure about anything,

leave a comment below. I’ll reply with care and real answers.

You’re not alone — I’m here to help